top of page

GENERAL INFORMATION

SHIPPING INFO

 

Flat Rate $10.99 Shipping Now Available*

If The Order Contains Significantly Heavy Items Requiring Multiple Packages/Shipments, We Will Contact the Buyer for Payment Of Shipping to Cover the Extra Cost of Shipping Per Weight or Size of the Items.

 

Free Shipping on Orders Over $150*

Orders Can Be Picked Up Free of Charge In-Store

 

 

* Exclusions May Apply, Depending on Size and Weight of Item(s)

 

 

 

RETURN POLICY
Returns are accepted 15 days after purchase on unopened, unused items with proof of purchase. If 15 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

We do not cover shipping for refunds/returns/exchanges on all products under certain circumstances. 

A return MUST be initiated before sending items back, ANY RETURNS RECEIVED WITHOUT DOCUMENTATION THAT THERE IS A RETURN WILL BE CHARGED A 20% RESTOCKING FEE!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Sale items are not refundable.

 

 

 

REFUNDS (if approved)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

 

 

EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at LCHOUSEOFBALLOONS@GMAIL.COM and send your items to 285 Glynn St. S. Fayetteville, GA 30214.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned items.

Returns are only acceptable for online purchases, whether in-store pickups or ordered online. No purchase in store has the same policies as the online website. 

 

 

 

PRIVACY NOTICE

Last updated April 14, 2023

This privacy notice for L’Amour Chic doing business as L.C. House of Balloons, describes how and why we might collect, store, use and or share your information when you use our services, such as when you:

·      Visit our website at www.lchouseofballoons.com or any website of ours that links to this privacy notice.

This section refers to our policies regarding the collection, use and disclosure of personal information we receive from users of our website.

 

We use your personal information only for providing products and services we offer on-line and improving the website. By using our website, you agree to the collection and use of information in accordance with this policy.

 

Information Collection and Use

·      While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, and phone number (“personal information”).

Cookies

·      Definition: “Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.”

·      Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

·      If you will choose to be a registered user on our website, you can store in a cookie your log-in information for future use.

Do Not Track Disclosure

·      L’Amour Chic, LLC does not respond to Do Not Track (DNT) signals.

·      Do Not Track (DNT) is a preference you can set in your web browser to let the websites you visit know that you do not want to be tracked. You can disable or enable this setting by visiting the Preferences or Settings menu of your web browser.

Communications

·      We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.

Compliance with Laws

·      L’Amour Chic, LLC will disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our website.

Security

·      The security of your personal information is important to us but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee it is secure.

Links to Other Websites

·      Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party website. We strongly advise you to review the privacy notice of every site you visit.

·      L’Amour Chic, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services.

Children’s Privacy

·      Our website does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13.

·      If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us. If we discover that a child under the age of 13 has provided us with personal information, we will delete such information from our servers immediately.

Changes to this Privacy Notice

·      L’Amour Chic, LLC may update this privacy notice yearly. We will notify you of any changes by posting the new privacy notice on the website. You are advised to review this privacy notice periodically for any changes.

Contact Us

·      If you have any questions about this privacy notice, please email us at lchouseofballoons.gmail.com or call us at 470-278-8863.

FAQ
bottom of page